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Employment Opportunities

Loan Assistant


Summary:

The Loan Assistant is responsible for administrative, secretarial and clerical support to the Loan Operations Department.


Essential Duties

  • Provides support for lending executives.
  • Responsible for typing correspondence, memos, forms and reports. Notarizes documents.
  • Receive/screen visitors and telephone calls.
  • Responds to general inquiries regarding department activities.
  • Opens and distributes incoming mail for lending staff.
  • May prepare in-house loan documentation: preparation of assignment and release of life insurance policies and release of liens for paid out loans, and correspondence.
  • Prepares loan denial documentation.
  • Establishes, maintains and revises filing and record keeping systems.
  • Obtains credit reports as needed.
  • Corresponds with loan customers as needed.
  • Works with loan officers and loan operations staff to assist in clearing loan exceptions
  • Classifies, sorts and files correspondence, articles, records and other documents.
  • Assist Bank Officers and customers as needed.
  • Perform other duties when assigned.
  • Abides by First Lockhart National Bank policies and procedures, including dress code standards, safety guidelines, security procedures, etc.
  • May fund draws and process loans as needed.
  • Performs specific tasks as assigned by management.

Essential Job Qualifications

  • Preferably 1 year of related experience.
  • Good communication and customer relation skills.
  • High school diploma required.
  • Requires the ability to perform arithmetical calculations in order to perform the job.
  • Requires the ability to use a typewriter, calculator, CRT\printer, proof machine, postage machine, folding machine, mail opener, check counter, and shredder to perform the job.
  • Requires the ability to possess mental demands, precision, and accuracy in performing.
  • Detail Oriented
  • Works independently
  • Takes initiative to handle tasks, issues as needed with minimal supervision.

Status: Full Time

Location: Lockhart, Texas

Compensation: Offer Competitive Salary


Disclaimer

The foregoing list of requirements, duties, and responsibilities is not intended as an exclusive enumeration, those listed being for the purpose of illustration and not intended by way of limitation. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For Example: emergencies change in personnel, workload or technical development.)






Teller


Summary

Process deposits, transfers, withdrawals and other transactions in accordance with established policies and procedures; must be continuously beware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines. Assist with selling of bank products to new and existing customers.


Essential Duties

  • Process all transactions within established policies and procedures to ensure operation excellence.
  • Balances cash drawer according to bank procedures on a daily basis.
  • Process cash advance transactions daily.
  • Close out deposits made with MasterCard/Visa sales daily.
  • Safeguard cash, confidential customer information, and bank assets.
  • Identify cross-selling opportunities and refer sales to the appropriate departments.
  • Cooperate with co-workers to complete assignments in a timely manner as needed.
  • Process miscellaneous mail-in deposits, payroll rosters.
  • Process night deposit bags under dual control.
  • Assist in commercial deposits as needed.
  • Provides excellent customer service to all customers of the bank and assist with printouts, inquiries, check orders, and other directions as needed.
  • Performs all other job duties as assigned by management.
  • Abides by First-Lockhart National Bank policies and procedures, including dress code standards, safety guidelines, security procedures, etc.

Essential Job Qualifications

  • Requires the ability to read, understand and write the English language.
  • Requires the ability to speak and hear the English language.
  • Requires the ability to perform arithmetical calculations in order to complete customer transactions.
  • Requires the ability to use teller terminal, computers, printers, calculators, currency and coin equipment, fax machine, and copier to perform the job.
  • Requires the ability to be mobile approximately 2 hours per workday.
  • Requires the ability to stand 7 hours per workday.
  • Requires the ability to bend/squat frequently in the scope of performing the job.
  • Requires the ability to transport up to 25lbs of boxed coins.
  • Requires sufficient visual acuity to perform the job.
  • Requires the ability to use hands frequently for fine manipulation of equipment and materials such as keyboard, paper and currency.
  • Requires the ability to possess mental demands, precisions and accuracy.
  • Requires the ability to possess public relations and communication skills in dealing with Bank customers.

Education and Experience Qualifications

1.High School Diploma.

2.Related work experience or minimum 1 year cash handling experience.

3.Bilingual English and Spanish is a plus.

4.Good communication and customer relations skills.


Status: Full Time

Location: Austin, Texas

Compensation: Offer Competitive Salary


Disclaimer

The foregoing list of requirements, duties, and responsibilities is not intended as an exclusive enumeration, those listed being for the purpose of illustration and not intended by way of limitation. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For Example: emergencies change in personnel, workload or technical development.)





Relationship Banker


Summary

The Relationship Banker's primary goal is to help customers by discovering financial needs, helping with problem resolutions, and processing transactions when needed. The Relationship Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. As a Relationship Banker, you will also have the opportunity to assist our customers by handling teller transactions accurately and efficiently during peak service times. You will partner with the branch team and specialists (such as Loan Officers, Business Bankers, and Financial Advisors), to ensure our customers get access to experts who can help them with specialized financial needs.


Essential Duties

  • Explaining, promoting and selling all products and services to current and prospective customers.
  • Effectively utilizing sales, customer profiling and customer service skills to make significant contributions towards meeting branch goals.
  • Providing exceptional service that is consistent with or exceeds bank standards of excellence in customer service.
  • Opening, maintaining and closing all types of transactions and deposit accounts.
  • Facilitating the lending process with customers; documentation, interviewing and closing.
  • Cross-selling all products associated with loan products, credit life and disability insurance and GAP coverage.
  • Resolving customer issues in a timely, consistent and professional manner.
  • Actively promoting and contributing to the achievement of branch organizational and developmental goals.
  • Developing a well-rounded knowledge of all bank departments and knowing how and when to refer members to internal business partners.
  • Performing other job-related duties as assigned.

Essential Job Qualifications

  • College degree preferred or High school degree/GED or foreign equivalent.
  • Minimum one year retail sales or customer service experience - in person or over the phone required, or if college degree, then demonstrated leadership or goal achievement in related school activities or internships.
  • Cash handling experience, preferred.
  • Ability to establish credibility and rapport, be friendly and personable and look for ways to benefit the customer.
  • Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills.
  • Understands how to present features, and benefits of products and services to customers with differing needs.
  • Self-motivated, assertive, performs well in a team environment to service customers.
  • Professional, thorough and organized; able to follow standard operating policies and procedures.
  • Ability to learn products, services and procedures quickly and accurately; explain concepts clearly to customers.
  • Ability to work branch hours, including weekends and some evenings.

Education and Experience Qualifications

1. High school diploma or equivalent

2. Related bank experience preferred

3. Customer Service or sales experience preferred

3. Bilingual English and Spanish is a plus.

4. Good communication and customer relations skills.


Status: Full Time

Location: Lockhart, Texas (must be willing to travel)

Compensation: Offer Competitive Salary


Disclaimer

The foregoing list of requirements, duties, and responsibilities is not intended as an exclusive enumeration, those listed being for the purpose of illustration and not intended by way of limitation. Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change. (For Example: emergencies, change in personnel, workload or technical development.)