Careers - First Lockhart National Bank
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Thank you for your interest in First-Lockhart National Bank. Please see the positions listed below. 

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Universal Banker

 

LOCATION

  • 319 W. Slaughter Ln., Austin, TX 78748
  • 1913 Dutton Drive Bldg 4 Ste 408, San Marcos, TX 78666

JOB SUMMARY

The Universal Banker plays a key role in providing retail banking services and products to customers. The Universal Banker is “First-Lockhart” to customers. In addition to performing a variety of tasks associated with transacting customer requests and verifying the completeness of banking transactions, the Universal Banker is in the position to develop new business opportunities with current and potential customers.

The Universal Banker will serve in a multi-purpose role which requires a candidate to fulfill responsibilities of both a Teller and a Relationship Banker.

DUTIES AND RESPONSIBILITIES

  • Serve customers; walk-in and drive-in in a courteous and professional manner by processing a variety of transactions; deposits, withdrawals, checks, money orders, traveler’s checks; ensures all necessary information is in place prior to completing transactions.
  • Attract new customer relationships; retain and expand existing customer relationships; initiates referrals and cross-sell bank products and services.
  • Advises and counsel new and existing customers on all bank products and services.
  • Maintain and balance cash drawer daily.
  • Open and process accounts, products, and/or services for customers after consulting with them on their specific needs. Assist customers whenever possible.
  • Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.
  • Establish customer relationships, conduct telephone prospecting, outbound calls and outside of the bank prospecting.
  • Solicits consumer loan applications, obtains appropriate documentation, follow up and close consumer loans accurately.
  • Assist and /or support other branches when needed.
  • Follow bank policies and procedures.
  • Perform other duties as assigned by management.

JOB QUALIFICATIONS

  • High School Diploma or equivalent.
  • A high level of interpersonal and professional skills that represent the bank in a positive manner.
  • Responsible for maintaining accurate customer records as well as organization skills.
  • Demonstrate the ability to develop and maintain strong customer relationships.
  • The ability to identify the needs of customers through effective questioning and listening techniques.
  • The ability to handle customers and employees and their queries in a positive, friendly, helpful and knowledgeable manner.
  • Excellent communication skills.
  • One to two years of cash handling experience preferred.
  • Ability to establish credibility and rapport, be friendly and personable and look for ways to benefit the customer.
  • Self-motivated, assertive, performs well in a team environment to service customers.
  • Ability to learn products, services and procedures quickly and accurately; explain concepts clearly to customers.
  • Ability to work branch hours, including weekends and some evenings.

DISCLAIMER

The foregoing list of requirements, duties, and responsibilities is not intended as an exclusive enumeration, those listed being for the purpose of illustration and not intended by way of limitation.  Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change.  (For Example: emergencies, change in personnel, workload or technical development.)




Teller

 

LOCATION

111 S. Main St., Lockhart, TX 78644

JOB SUMMARY

Process deposits, transfers, withdrawals and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements.  Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines.  Assist with selling of bank products to new and existing customers.

DUTIES AND RESPONSIBILITIES

  • Process all transactions within established policies and procedures to ensure operation excellence.
  • Balances cash drawer according to bank procedures on a daily basis.
  • Process cash advance transactions daily.
  • Close out deposits made with MasterCard/Visa sales daily.
  • Safeguard cash, confidential customer information, and bank assets.
  • Identify cross-selling opportunities and refer sales to the appropriate departments.
  • Cooperate with co-workers to complete assignments in a timely manner as needed.
  • Process miscellaneous mail-in deposits.
  • Process night deposit bags under dual control.
  • Assist in commercial deposits as needed.
  • Provides excellent customer service to all customers of the bank and assist with printouts, inquiries, check orders, and other directions as needed.
  • Performs all other job duties as assigned by management.
  • Abides by First-Lockhart National Bank policies and procedures, including dress code standards, safety guidelines, security procedures, etc.
  • Attend all mandatory meetings.

JOB QUALIFICATIONS

  • Requires the ability to read, understand and write the English language.
  • Requires the ability to perform arithmetical calculations in order to complete customer transactions.
  • Requires the ability to use teller terminal, computers, printers, calculators, currency and coin equipment, fax machine, and copier to perform the job.
  • Requires the ability to be mobile approximately 2 hours per workday.
  • Requires the ability to stand 7 hours per workday.
  • Requires the ability to bend/squat frequently in the scope of performing the job.
  • Requires the ability to transport up to 50lbs of boxed/bagged coins.
  • Requires sufficient visual acuity to perform the job.
  • Requires the ability to use hands frequently for fine manipulation of equipment and materials such as keyboard, paper and currency.
  • Requires the ability to possess mental demands, precision and accuracy.
  • Requires the ability to possess public relations and communication skills in dealing with Bank customers.

DISCLAIMER

The foregoing list of requirements, duties, and responsibilities is not intended as an exclusive enumeration, those listed being for the purpose of illustration and not intended by way of limitation.  Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change.  (For Example: emergencies, change in personnel, workload or technical development.)
 



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